Enugu Electricity Distribution Company, EEDC, has urged its customers to disregard a video in the social media claiming issuance of free prepaid meters by a unnamed individual.
Head of Corporate Communications of the company, Mr Emeka Ezeh, who gave the in a statement on Friday in Enugu, said the video circulating on the social media was made by one Mazi Okechukwu Nwuche, who claims to be a lecturer at the Nnamdi Azikiwe University, Awka, as well as Anambra State chairman of South-East Electricity Consumers Association, SEECA.
Ezeh noted that Nwuche’s information that “EEDC is calling on its customers to apply for free prepaid meter” is not only incorrect “but laced with mischief aimed at misleading unsuspecting customers and creating confusion within the space.”
According to him, whilst EEDC encourages its customers in need of meters to apply and have their premises metered, it is important that they are armed with the right information, and that they also understand the procedure in place for meter acquisition.
“EEDC clearly states that the Meter Asset Provider, MAP, metering scheme remains the available metering option for customers who want to acquire prepaid meters.
“This arrangement allows the customers to pay for the meter and be reimbursed through energy, over a period. All they need to do is simply log on to the EEDC website (www.enugudisco.com) and fill the meter application form to initiate the process.
“Alternatively, customers can visit their respective district offices or service centers with a copy of their bills for further assistance by the customer service representatives,” he said.
On the issue of free metre to customers, Ezeh noted that the Nigerian Electricity Regulatory Commission, NERC, recently came up with an initiative specifically designed to close the metering gap for unmetered customers within the Band ‘A’ deeders, and that modalities for the programme would be made known to customers once it is ready.